Privacy Policy

Last update: March 31, 2026

At Free Tour Cartagena, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our website.

1. Information We Collect

We collect personal information that you voluntarily provide through our contact forms, bookings, or via WhatsApp, including:

• First and last name.
• Email address.
• Phone number.
• Booking details (tour date, number of people).

2. Use of Information

We use the collected information only for the following purposes:

• Manage and confirm your tour bookings.
• Respond to your inquiries and provide customer service.
• Send tour confirmations or important updates about your booking.
• Comply with Google Ads requirements for conversion measurement.

3. Data Protection

We implement security measures to guarantee the protection of your personal information. We do not sell, trade, or transfer your data to third parties, except as necessary to provide the requested service (for example, coordinating with the tour guide).

4. Cookies and Tracking Technologies

Our site uses Google Tag and cookies to analyze traffic and improve the effectiveness of our advertising on Google Ads. This data is anonymous and used for statistical purposes.

5. Your Rights

You have the right to request access, correction, or deletion of your personal data. To exercise these rights, you can contact us at everbel@freetourcartagena.com.

6. Contact

If you have questions about this policy, you can contact us at:

Email: everbel@freetourcartagena.com
WhatsApp: +57 300 788 4863